Update

With things changing daily we thought we’d update you. We are OPEN until further notice. We have put things in place to help to stop the spread and to carry on providing a service we know you all need.

What are we doing to help to stop the spread:

• We are social distancing, between each other and our customers, so please don’t be offended if we don’t get to close or shake your hand.
• When you drop your vehicle off you can come into reception as normal or pop your keys in the key box and phone us to let us know you have done so.
  
• We offer a contactless service, we can collect and deliver your car for you. Phone payment can be made.
  
• We are no longer offering our free tea and coffee but don’t worry as soon as it’s safe it will be back.
  
• Contactless payment can be made in the same way as we take payment over the phone. No need to touch the machine.
• Cash is still accepted but staff may wear gloves.
• Our technicians have a cleaning routine including washing their hands and wearing a new pair of gloves for every job.
• Our technicians will turn off your vehicle ventilation systems to minimise anything airborne.
• We will wipe down any areas we have touched within your vehicle and the handles, so if car smells different then that will be why.
• We are maintaining a high level of cleaning within our reception, office, workshop and other areas.
• All our staff all understand what to do if they show any signs of the virus, or have been in contact with anyone who has,

Please be assured we will not take any risks, our staff their family’s and our customers are our biggest priority.

Thank you for reading and thank you for your support at a very difficult time, any business small or large needs your support now and when this is all over. Stay Sensible, Stay Safe, Stay well, support your loved ones and our community.

Dave, Sally and all the team at North Birmingham Motors.